In our country, ISO 15038 Translation Services Management System has been approved by TSE, following the initiatives made by the Turkish translation companies association. It is normal for customers to want to see the competency of the companies they will receive service in translation services, which are unfortunately not easily enforced by legal regulations. In this context, they look at this document, which is accepted in the international market and cannot be obtained by everyone, in order to learn how high quality service the companies provide. Translation companies with ISO 15038 certification are always one step ahead of their competitors and provide their customers with international confidence.
In order for translation companies to work correctly and efficiently, Ekol Certification can offer its services in a quality manner with its experts. In the service offered by the companies, it is important that the translation is correct and error-free and that the meaning in the original text is preserved without changing it. It is expected that companies with ISO 15038 certificate will be advantageous and build trust. You can get instant information on the website of Ekol Certification, the company that offers the best certification services in Turkey with the most suitable offers and campaigns.
EN 15038 TRANSLATION SERVICES QUALITY MANAGEMENT SYSTEM
EN 15038 is a quality standard developed especially for translation services providers. EN 15038 standard provides consistent service quality.
Many translation companies have needed this method to provide continuous service to their customers and to demonstrate their quality. The ISO 9001 standard alone was not enough to achieve quality results.
This standard was developed by certification bodies to provide translation-specific quality management certification using independent, on-site auditing. EN 15038 is accepted worldwide. It began to be required as a criterion in the European Union tender specifications.
FORMATION OF THE EN 15038 STANDARD
There have been many attempts in Europe to establish a universal quality standard in the translation industry. It includes Italian UNI 10574 Standard, Austrian Önorm D 1200 and Önorm D 1.201 Standards, Dutch Taalmerk Standard and German DIN 2.345 Standard. In 1999 EUATC (European Union of Translation Business Associations) needed to develop a special quality standard. This initiative Translation companies were established by some national associations. It builds on previous standards. This was the first European-wide initiative for the standard. In 2003 EUATC set this standard to the next level.
In April 2003, CEN started to work as a single body in European standards. The period of participation starting in September 2004 and EN 15038 was published by May 2006
EN 15038 IN TURKEY
Our country´s standardization agency TSE also approved this document. TÇİD (Turkish Translation Organizations Association) has applied and was accepted as a report writer for the translation of Translation Services Service Features numbered TS EN 15038 into Turkish. After the draft work carried out in 2008, the report was also put into service in Turkish.
WHO CAN BENEFIT FROM EN 15038 CERTIFICATION?
Companies providing national and international translation services
EN 15038 TRANSLATION SERVICES CERTIFICATION CONTENT
EN 15038 defines the quality service requirements of Translation Service Providers.
EN 15038, with ARMA´S CONSULTING, requires that the quality of written translation services and the service production process always meet the highest quality standards that meet customer demand and that the service produced is traceable.
According to EN 15038, when providing Translation Service, the standards stipulated;
*Human and Technical Resources,
*Quality and Project Management,
*Contract Framework and
*Requirements of the terms of Service Procedures are fulfilled.
Implementing the EN 15038 Quality Standards is not just recording procedures.
As a Translation Services Provider to Customers; In order to present the translations in a way that meets their expectations, it is stipulated that they appoint the most suitable translator, and that they are checked by a professional and competent editor as well as the translator as a requirement of the standard.
Monitoring the service produced with the EN 15038 Standards Quality Management System, Translation Services Project Management, Customer Relations, Human Resources and Technical Resources Management, archiving and evaluation of the work done, and the method of monitoring and recording, and searches for the necessary conditions.
BENEFITS OF EN 15038 CERTIFICATION
***Certification creates trust in the customer A product, service or personnel certified by an independent organization gives confidence to consumers that the relevant conditions are met and its quality is constantly monitored.
***Creates a difference in terms of an institution.It makes a difference. Being certified by a certification body will bring you a competitive advantage. With this advantage, you will get ahead of your competitors.
***Increases the quality standard. Certification will bring quality. With a valid document, you will show your customers and business partners your product or service quality.
*** Provides privileges as a supplier. Documents are usually brought to the agenda as contract conditions. When you do certification, you will be able to become one of the privileged suppliers.
ISO 15038 certificate comes into play in order for companies serving in the translation industry to maximize the satisfaction they receive from their customers. For all companies that want to obtain this certificate, Ekol Certification continues its services with its expert consultants all over Turkey. In terms of customer satisfaction, the element of trust comes to the fore, and continuity is also important. After you establish trust, continuity in your business relations with your customers will come to the fore. As in all other ISO standards, the first aim of the Translation Services Management System is to offer and improve the quality of your services and products to your customers.
If you want to get information, support and service related to this document group, you can reach Ekol Certification from the phone number on the website.
The most suitable offers are waiting for you at Ekol, the company that continues its services with Turkey´s leading consultants.